How to Connect OptinMonster with Keap (InfusionSoft)

OptinMonster offer seamless integration with Keap (InfusionSoft) email marketing service. Connecting OptinMonster to your Keap (InfusionSoft) account is very easy. Follow our step-by-step guide on how to connect OptinMonster with your Keap (InfusionSoft) account.

  1. Integrations Tab
  2. Register InfusionSoft
  3. Log into Your InfusionSoft Account
  4. Allow Access
  5. Add a Personal Label
  6. Select a Tag
  7. Configure Lead Options (optional)
  8. Frequently Asked Questions

Step 1 – Integrations Tab

In the Campaign Builder, select the Integrations tab to view the Integrations panel.

Select the Integrations tab in the Campaign Builder to configure the Integration for your campaign.

Choose InfusionSoft from the Email Provider dropdown.

InfusionSoft Email Provider

Step 2 – Register Keap (InfusionSoft)

OptinMonster uses OAuth2 to securely connect with Keap (InfusionSoft) . Select the Register with InfusionSoft button to start the authorization process.

Register with InfusionSoft

Step 3 – Log into Your Keap (InfusionSoft) Account

A new window will appear for your Keap (InfusionSoft) login credentials. Enter your Keap (InfusionSoft) login credentials and select Log In.

InfusionSoft Login

Step 4 – Allow Access

Keap (InfusionSoft) will then ask you to allow OptinMonster to connect to your account. Select the Allow button to proceed.

InfusionSoft Allow Access

Step 5 – Add a Personal Label

When the window closes, enter a unique label for your Keap (InfusionSoft) account and select the Connect with InfusionSoft button.

Connect with InfusionSoft

Step 6 – Select a Tag

OptinMonster will now connect to your Keap (InfusionSoft) account and fetch your Tags. Select a tag you want to assign to new subscribers.

InfusionSoft Tags

Step 7 – Configure Lead Options (optional)

You’ll also have the option to choose the Lead Source Assignment for your campaign.

InfusionSoft Lead Options

That’s all, you have successfully connected OptinMonster to your Keap (InfusionSoft) account!


Q1: Do I need to add OptinMonster to the Allowed IP List?

A: This step is optional — if you are using the IP allowlist for Keap (InfusionSoft) you will need to add our IP addresses in order for lead data to be passed along. Our IP addresses are as follows:

Q2: Why am I not seeing the correct Tags for my Keap (InfusionSoft) account once integrated?

A: If you are having issues viewing/selecting your Tag(s) after completing the Keap (InfusionSoft) integration:

    1. Delete the IP addresses you’ve added to your Keap (InfusionSoft) account
    2. Login to your OptinMonster account and select the Integrations link from the top menu
    3. Scroll down to the InfusionSoft panel and select it to expand its view
    4. Select the Disconnect link for the InfusionSoft integration to remove it

Select the Disconnect link for the InfusionSoft integration you want to remove from OptinMonster.

  1. Add the IP addresses again to your InfusionSoft account
  2. Re-connect your InfusionSoft integration in OptinMonster
Q3: I don’t see Campaigns listed in this Integration. I need to see campaigns so that my sequences can fire. What am I supposed to do to get my sequence to fire as expected?

A) You will need to map a tag to a sequence. You will need to use a goal with the setting “Applies a Tag”. Then select the tag(s) you want.


If you would like a more step-by-step guide for connecting a tag to a sequence, Keap (InfusionSoft) has a walkthrough available here.

Q4: Is it possible for me to add a Phone Field to my campaign?

A: Yes! You can add a phone field. Check out How to Capture Phone Numbers with OptinMonster here.